Please read the Terms & Conditions of using Key Babel Institute Services
Payment of Lessons
Payment of regular lessons must be paid no later than the Friday before lessons are to commence. This is for both monthly and bi-weekly payment plans. Payment of academic term/school holiday courses must be paid no later than one week prior to the start date of that particular course.
For example, if your lessons are to begin Wednesday, August 5th ,2020, your payment must be completed by Friday July 31st ,2020.
If your fall term begins August 3rd, 2020, your payment must be made by July 27th, 2020.
Cancellation and Rescheduling
If you need to cancel a class, please contact us at least four (4) hours before class is set to begin. Class will automatically be rescheduled for a regular day of your schedule at the end of your original end date.
For example, if your monthly session began on Monday May 4th, 2020 on a Monday/Wednesday schedule and you needed to cancel Wednesday May 13th, 2020, your makeup class would be automatically rescheduled to Monday June 1st , 2020.
Should you wish to reschedule classes for a different day outside of your regular schedule, please contact us first to discuss, so as not to interfere with other students’ arrangements.
Solo Private and Group Private lessons are not eligible for refunds at this time.
Academic term and Holiday term courses will receive a full refund if a written notice that you’d like to cancel your participation in a session is received at least ten (10) business days before the term is set to commence. A partial refund of 50% is may be returned if said notice is received at least five (5) business days before the term is set to commence.
At present we offer sibling/friend discounts based on the number of class enrollments.
We also offer referral discounts at 10% off for a month for each friend you refer to that officially enrolls (makes payment) for classes.
Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. When updates are made, we will revise the “Effective Date” at the top of this Terms and Conditions Page. We strongly recommend you check this page from time to time to keep abreast of any changes in our Terms and Conditions.